Missions

To contribute to community resilience in the face of disasters in Central America, TSF is implementing resilient connectivity solutions in centers identified for their ability to provide assistance to vulnerable people during crises.

Hurricane Melissa struck Jamaica as a Category 5 storm on October 28, 2025. TSF responded to the emergency in close collaboration with national and regional humanitarian organizations, and provided connectivity to communities and to relief efforts.

On July 1, 2024, Hurricane Beryl caused extensive damage on the islands of St Vincent and the Grenadines and Grenada. Continuing its path through the Caribbean, it also hit Jamaica. Two TSF teams are on site to provide emergency telecoms support, in coordination with CDEMA and UNDAC.

A magnitude 5.7 earthquake followed by a tsunami hit the Indonesian island of Sulawesi on September 28. TSF immediately deploys its ICT technicians on site.

In response to the series of earthquakes that struck Indonesia between 28th July and 19th August 2018, TSF supported the affected population on Lombok Island.

Within the framework of operational partnerships with the United Nations Office for the Coordination of Humanitarian Affairs (OCHA) and the Association of South-East Asian Nations (ASEAN), Télécoms Sans Frontières is the go-to organisation for providing technical expertise and training workshops on the application of emergency telecommunications in the humanitarian context.

TSF strengthens the coordination of national and international relief efforts in the remote Mentawai islands following an earthquake-induced tsunami.

In early October 2009, two successive earthquakes struck the island of Sumatra in Indonesia. The number of victims is over 1,100, more than 1,200 seriously injured and nearly 200,000 people homeless. TSF implemented several satellite connections for UNDAC teams, coordination centres, and the hospital in Padang. Humanitarian calling operations were also set up in the isolated villages of the Padang and Pariaman districts, which had been completely destroyed by the disaster.

TSF deployed a team of emergency telecommunications specialists in the Darfur region of Sudan to conduct an assessment mission for the United Nations Office for the Coordination of Humanitarian Affairs (OCHA). The mission was to assess the telecommunications infrastructure in Nyala, El Genina and El Fasher to determine the needs of the United Nations and NGOs in these cities located to the west of the country near the Chadian border. This conflict-ridden region, which, according to international experts, had since 2003 killed more than 200,000 people and forced more than two million to flee fighting and take refuge in makeshift camps on both sides of the border in Chad and Sudan.

After a 6.2 earthquake strikes Java Island in Indonesia, TSF deployed satellite lines to support the United Nations relief efforts.

Three months after the devastating tsunami, another 8.7 earthquake was occurred off Sumatra. On 28th March 2005, the population, which was already traumatized by the tsunami, believed to relive a new tidal wave. TSF deployed on the island of Sumatra from 31st March. The following day, at the request of the Indonesian government and OCHA, the Singaporean army transported the TSF team to the south of Nias Island where satellite lines were provided to relief and disaster relief.

Following the devastating tsunami that swept the Indian Ocean, TSF responded simultaneously to the needs of the affected population and relief agencies in Sri Lanka and Indonesia. TSF arrived in Indonesia within 24 hours of the government's call for international assistance and fully responded to the malfunctioning telecommunications networks in the Aceh province. The activities of TSF were essential for the coordination of the relief and the affected populations.